Privacy Policy
Last Updated: November 24, 2025
1. Our Commitment to Privacy
CE Tracker App ("we," "us," or "our") is committed to protecting your privacy and maintaining the security of any personal information received from you. We take the privacy and security of your personal information seriously and will only use such information as set out in this Privacy Policy.
This Privacy Policy explains what personal information we collect and hold, how and why we collect it, and how we may use and disclose it. By using our Website or App, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including but not limited to:
- Identity Data: Name, professional license numbers, job title.
- Contact Data: Email address, phone number, mailing address.
- Professional Data: CE certificates, transcripts, license expiration dates, and compliance history.
- Transaction Data: Details about payments and services purchased (processed securely by our third-party payment processors).
Automated Data Collection & AI Processing
When you use our AI-powered features (such as certificate parsing), we process the documents you upload to extract relevant data (e.g., course names, dates, hours). This data is used solely to provide the service to you. We do not use your private documents to train public AI models in a way that would expose your confidential information.
Usage Data
We automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service, and other technical information.
3. How We Use Your Information
We use personal information collected via our Service for a variety of business purposes described below:
- To provide and maintain our Service: Including monitoring the usage of our Service.
- To manage your Account: To manage your registration as a user of the Service.
- To perform a contract: The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
- To provide you with news: Special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage your requests: To attend and manage your requests to us.
4. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your personal information with Service Providers to monitor and analyze the use of our Service, for payment processing, to contact you.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services or promotions.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
5. Security of Your Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers.
7. Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: [email protected]